Operations & Process Improvement

Optimizing Processes to Drive Efficiency & Profitability

Business Process & Operations Re-engineering

Tuscany managing partners have served as senior leaders and general managers in public corporations, colleges, private companies, and high-tech startups. They have had significant P&L responsibility up to $250 million, and with staff sizes as large as 1,800. Operational expertise includes revenue generation and management, organization design and staff development, product and program portfolio optimization, strategic planning, international expansion, enrollment management, building continuously improving hiring practices, cost reduction and profit improvement, and managing acquisitions or dispositions. We know what it takes to deliver actionable, evidenced-based recommendations to decision makers and to offer executional support in realizing the full potential of profitable growth opportunities.

By marrying powerful analytics and practical approaches we enable our clients to generate significant and sustained performance improvements. This includes helping our clients scale by minimizing operational complexities, identifying process improvement opportunities, increasing asset utilization, and improving the use of digital tools and analytics. In the current age, when nearly every organization is facing pressure to make analytics a core capability, we help our clients manage the integration of digital data into existing operations.

Examples of our work:

  • For a college in the Midwest, designed and simplified enrollment, admissions, and financial aid processes resulting in a substantially reduced processing time.
  • For a leading Catholic university, conducted research to identify pressure points in the student enrollment experience resulting in re-organization of key service departments within the university.
  • For a provider of school food services, created a sales prioritization process by geography and prospective customer to improve sales performance.
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